We're with you through every component repair, end to end.
A platform, agents and a dedicated team that connect your operation with repair centres, carriers and technical inspectors (ITOs). We activate orders, clear the waits and measure the time and cost of every repair.
Once a component leaves site, the mining company loses control.
What the ERP says isn't what's happening off site.
SAP doesn't know which repair centre the component is at, what stage it's at or when it's coming back. The detail lives in emails and spreadsheets.
You don't know when repairing is worth it.
Without a history by serial number, you don't know how many times a component has been repaired, when it was last repaired or what it cost. Repair or replace is decided blind.
Capital tied up in just-in-case inventory.
If you don't know when a component is coming back, you buy another one to cover yourself. Inventory goes up, and Finance can't see what it has in third-party hands.
Every party works in its own silo.
Mining company, repair centre, inspector and carrier coordinate over WhatsApp and email. Nobody sees the whole process or who has the next action.
The process is still yours. We keep it moving.
Agents that activate, remind and escalate, and a coordinator who calls when something gets stuck. This is how an order moves with Aisoncore:
See Repairs as a Service for mining companies →Order activation with agents
When an order is created, the agents activate it, notify each party and remind them of their next step. If something gets stuck, your coordinator escalates with a phone call.
Bottlenecks with an owner
We measure the time of every stage, end to end. Every wait gets an owner, so it can be cleared, not so someone can be blamed.
Repair centre performance
Time, cost and quality by centre and by component type, with evidence from both sides. So you can allocate work better and, when needed, reassign providers with data.
Lifecycle of every component
History by serial number: how many times it was repaired, where, what it cost and how long it lasted. The basis for deciding when repairing is worth it.
Time and cost forecasting
Before you send a component, we estimate how long it will take and what it will cost, compared with equivalent repairs in your history.
Owner-supplied parts to the centre
Tracking of the parts and kits the mining company sends to the repair centre, so no repair sits idle waiting for them.
How we work
What we've already achieved with mining companies.
Source: Aisoncore data. 40%: Candelaria, 2019–2022 compared with 2023, its first full year with Aisoncore.
See the Candelaria case →
The repair centre network that works with major mining companies.
Aisoncore Network brings together more than 340 repair centres, inspectors and carriers, connected with their mining companies in a single process.
If your components go out for repair, the problem is the same.
Today we work with major mining companies. These are the eight industries where we see the same cycle, and where we're opening pilots.
Let's look at your repair process.
Tell us how you manage your components today and we'll show you where the time goes.